StarConnect Plus

Business Banking

StarConnect Plus™ FAQs

Which accounts can I access with StarConnect Plus?

What kind of functions can I perform with StarConnect Plus?

How do I register for StarConnect Plus?

Where can I get more information about using Bill Pay?

Can I download my transactions to Quicken® and QuickBooks®?

What is a 'Pending' transaction on my Account History?

What is the cut-off time for StarConnectPlus funds transfers?

What is the cut-off time for StarConnectPlus bill payments?

What does 'Available Balance' mean?

Why doesn't my Credit Line appear in the 'From Account' selection box for funds transfers?

How do I get more information about my deposit account or loan?

What does the message 'No history data was available for this date range' mean?

Why does my loan display an amount of $99,999,999.99 in one or more places?

Why does my loan display a date of 00/00/0000?

What if my loan payment is past due?

How do I print information if there is no 'Print' button on the page?

How do I request a copy of a check?

How do I request a stop payment?

How do I add or delete accounts from my StarConnect Plus service?

Can I change my Login ID?

Can I change my password?

Can I nickname my accounts?

Can I hide accounts I do not wish to see?

Can I setup Balance Alerts and Notifications?

Is there a setting for promotional emails from the Bank?

How do I protect myself from 'phishing' scams?

What is Enhanced Login Security?